Ziay!

Dina

I have to answer to this question for my class, but I don't have any info about credit card problems. I hope you guys can help me.

1) You take a VCR for repair to stop white lines that appear when you record at slow speed. You pay $89 for the repaor with your credit card. Three days laterthe same problem appears. You take the VCR back to the repair shop, but they tell you it is a new problem and will cost another $90 to fix. They refuse to refund the $89 for the first "repair." What do you do?

Lady Deussen

Call the credit card company and explain the issue, but they may not refund the money. Read the receipt that went with with VCR carefully--did it give a limit on repair windows? Did they guarantee the work? What did it say about returns? These are questions the cc company will ask you. CC's attached to your credit union or bank are more likely to refund your money than ones not associated where you bank.