software or a hardware problem? I have tried every suggestion and nothing works. I have run AVG and Spybot and Adaware every two days.I have Zone alarm firewall. I have updated the graphics driver and have changed the graphics on AOL. I have used CCleaner. It happens on and offline. Sometimes my
computer freezes up. The black bars appear on the taskbar, sometimes the toolbar, buddy list, AOL channels. Dell helped me with testing the hard drive-it's fine-and the test-can't think of the name of it-but, that was fine, too.(the one where I had to tap on F12, sorry.) I have a Dimension2400, windows xp, dial-up. Aol says its a software problem and so does Dell. The gentleman at Dell hardware suggested to google it, which is how I found out about AOL's graphics could cause black bars to appear and I unchecked the graphics compression and cheared the cache and even tried using a different brower, But nothing helps! Thank you. SuzeQ